The service was good at Miranda as we were the only customers there. Very disappointed when tried to return dress a few weeks after purchase due to cancelling of wedding due to grooms ill health. I was told the colour was discontinued., so was unable to return or exchange. Its a shame when retailers dont take into account people’s personal circumstances.
TJ L review
Since my first phone call to my appointment Jess was absolutely amazing! She was bubbly and positive every step of the way, and willing to answer any questions I had each time I called.
On the day she was enthusiastic and patient as I made up my mind on each dress I tried on. She wasn’t pushy at all and allowed me to make my own decisions on the styles I liked.
I couldn’t ask for a better experience and luckily found my dream dress!
Hi TJ, thank you for taking the time out to leave a review with us! Customer service is extremely important to us, we are glad that Jess did not disappoint. Thank you for choosing us to provide you with your dream dress! All the best at the wedding and wishing you a blissful marriage!
Great Customer Service
Catherine was the most helpful, kind, empathetic person we could’ve asked for! She wasn’t pushy and listened to exactly what I wanted but she also chose on that wasn’t exactly what I asked for and it turned out to be THE dress. The seamstress who altered the dress was unbelievable, she made it fit perfectly and the alterations were indecipherable from the original dress. Thanks so much ladies, you made my day!